Organic Meat Club FAQ
Membership delivery offers the same fantastic service with additional Exclusive Benefits and Generous Discounts for your ease and convenience.
Simply create an account (or use your existing one) in our online store and decide what you like to eat each week or fortnight. Then we will keep delivering it to you, automatically. You don’t have to do anything except stand by for your delicious Organic and Free Range Meat to arrive at your door.
This is great for your usual favourites and staples that you know you will want all the time. Of course, you can login and add items or make variations when you want to cook something different or are feeding extra friends and family.
Our tip: Don’t put too much on your standing order, we don’t want your freezer overflowing, so focus on your household regular items that you will finish before the next delivery and add extra when you need it.
Yes! As a member, your exclusive benefits include an introductory 10% off your entire order (excluding staples) for the first 8 calendar weeks using your special discount voucher code.
And, when you choose from any of the 40+ selected top-selling Staple List items you’ll get 5% off EVERY WEEK on those products. Products not in the staple items list are normal price after your introductory 8 week 10% discount.
As a member, you will automatically go into our monthly customer draw for a $100 store voucher, and yes you can use this money on your subscription orders.
You will also get free access to our 1/4ly workshop and information nights, as well as free access to the workshops held by our good friends at Fresh Box.
As a free gift we will give you a special Sunshine Coast Organic Meats Cooler bag. Perfect for shopping or just taking to the beach or a BBQ.
AND, if you maintain your membership for the whole calendar year, guess what? You'll get a free set of steak knives.
There is no minimum order whatsoever, as long your weekly or fortnightly standing order is over $50, delivery is completely free, for orders below this we charge a $10 delivery fee.
Our coastal delivery days are changing, you now have the choice of either Tuesday or Friday deliveries. Our Hinterland Drop off’s to Maleny Market Place and Everything Good are still on Thursday.
Home deliveries are from Caloundra to Noosa; (Specifically postcodes 4551 excluding Bells Creek, 4575, 4557, 4556, 4572, 4558, 4564, 4573, 4567, 4566, 4565 Tewantin only. Please contact us if you are outside these areas and we’ll see what we can do.)
Deliveries usually commence at around 12-1pm and work our way down to Caloundra and up to Noosa. All deliveries are aimed to be completed by 5 pm.
Deliveries are made in a refrigerated Sunshine Coast Organic Meats van, which will keep refrigerated products below 3°C.
We are always growing our delivery range and are happy to consider any new areas in the local region, so please send us an email and let us know where you are and we’ll see what we can do to help!
Whenever you like. While you nominate the regular items in your standing order initially, you can log in and change your order as frequently as you like. You only need to amend your order the night before delivery.
Please do. We love getting feedback from customers. As we say, If there was anything that you weren't happy with. Tell us!......... If you were happy, tell your friends!
Or even better do us a big, organic, pasture raised favour and write a review on google or facebook, links below or your convenience. A little acknowledgement goes a long way these days, so thanks in advance.
Your standing order will have an automatic method of payment so you will need a credit or debit card that can be used with you account.
Unfortunately, sometimes mistakes are made (damn humans!), or if the quality of your product is not up to our usual standard. Just let us know, we will happily replace the product or do whatever we can to rectify any mistake made
Absolutely. If you are coming by the store, you can login in change your delivery to the instore pick up option.
Of course! While we had this in mind to help customers who can’t always get to the shop, we don't want our regulars missing out on the benefits. However, you will still have to order online and pick up on one of the delivery days so that we can manage the ordering and packing system efficiently.
Friends are great! We love them too, so if you refer a friend, not only will we give them a $25 cash discount on their first order (plus all the other benefits) we will also give you $25 coupon to redeem on your next order!
Of course there will be times of the year when you are away or just don’t need your delivery. Don’t worry, we understand and don’t want you to miss out on your Exclusive Membership Benefits. Every calendar year you can take up to 4 calendar weeks on pause (pro rata for part year), without losing your loyalty benefits. So yes, we’ll still give you your ham, and you’ll still get your 5% discount on staples and other freebies when you come back. If you need to take a longer break but don’t want lose your benefits, you can put your membership ‘On Hold’ by paying a $5 holding fee charged each skipped delivery cycle. When you are ready you can resume deliveries without losing any of your benefits.
Of course you can stop any time you wish, there is no contract or obligation, we just suggest that if you want to just stop temporarily you may want to consider the ‘On Hold’ option to maintain your loyalty benefits.