How does it work?
Do I get discounts?
Are there any other benefits?
What is the minimum order?
There is no minimum order whatsoever, for Sunshine Coast as long as your standing order is over $50, delivery is completely free (local delivery only, excludes courier zone), for orders below this we charge a $10 delivery fee.
Courier charges to central Brisbane suburbs is $16.50 and outer including Gold Coast and Toowoomba is $22.50.
What are the delivery days?
For coastal deliveries Caloundra to Noosa, you have the choice of either Tuesday or Friday deliveries.
Our Hinterland deliveries including Drop off’s to Everything Good on Thursdays & Joe's Waterhole are on Tuesdays & Fridays.
Courier shipping delivery is currently Tuesday and Friday with cut off for orders 12pm the day prior.
Where does the local home delivery cover?
We deliver to most Sunshine Coast, Brisbane & Gold Coast Areas. Please check the post code checker on home page before proceeding or google map.
Sunshine Coast: 4551, 4553, 4555, 4554, 4559, 4575, 4557, 4556, 4572, 4558, 4560, 4561, 4564, 4573, 4567, 4566, 4517, 4518, 4550, 4574
Brisbane: 4000, 4001, 4002, 4003, 4004, 4005, 4006, 4007, 4008, 4009, 4010, 4011, 4012, 4013, 4014, 4017, 4018, 4019, 4020, 4021, 4022, 4029, 4030, 4031, 4032, 4034, 4035, 4036, 4037, 4051, 4053, 4054, 4055, 4059, 4060, 4061, 4064, 4065, 4067, 4068, 4069, 4073, 4070, 4074, 4075, 4076, 4077, 4078, 4101, 4102, 4103, 4104, 4105, 4106, 4107, 4108, 4109, 4110, 4111, 4112, 4113, 4114, 4115, 4116, 4117, 4118, 4119, 4120, 4121, 4122, 4123, 4124, 4127, 4128, 4129, 4130, 4131, 4132, 4151, 4152, 4154, 4155, 4156, 4157, 4158, 4159, 4160, 4161, 4163, 4164, 4165, 4169, 4170, 4171, 4172, 4173, 4174, 4178, 4179, 4205, 4207, 4208, 4300, 4211, 4301, 4303, 4304, 4213, 4305, 4216, 4501, 4502, 4503, 4220, 4504, 4505, 4508, 4509, 4510.
Gold Coast: 2485, 4210, 4228, 4212, 4214, 4215, 4217, 4218, 4306, 4500, 4219, 4221, 4223, 4224, 4225, 4226, 4506, 4507, 4227, 4510, 4511, 4512, 4514, 4515, 4516, 4229, 4230
Partial Delivery Locations (Not all suburbs, please check before proceeding): 4565, 4552, 4563, 4562, 4519, 4570, 4066, 4125, 4133, 4207, 4208, 4209, 4213, 4216, 4220, 4228, 4306, 4500, 4506, 4520, 4211.
Alternatively you can pick up Store Drop-Off points: Forest Glen, Glass House Mountains & Eumundi
What if you don't deliver to my area?
Please select SHIPPING if you are outside of our local delivery area, by entering your postcode at the checkout you can see if our same day courier services your location. They cover most of SE QLD from the Gympie to Brisbane, and the Gold Coast. Happy days!
We are always happy to work with refrigerated couriers over larger distances, but the transport cost can be prohibitive for you, so it's usually only viable on substantial orders.
Can I change my order?
Whenever you like. While you nominate the regular items in your standing order initially, you can log in and change your order as frequently as you like. You only need to amend your order the night before delivery.
Manage Your Subscription
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Can I make suggestions for better service?
Please do. We love getting feedback from customers. As we say, If there was anything that you weren't happy with. Tell us!......... If you were happy, tell your friends! Or even better do us a big, organic, pasture raised favour and write a review on google or facebook, links below or your convenience. A little acknowledgement goes a long way these days, so thanks in advance. GoogleFacebook
How do I pay?
Your standing order will have an automatic method of payment so you will need a credit or debit card that can be used with you account.
What if I am not happy with my order?
Unfortunately, sometimes mistakes are made (damn humans!), or if the quality of your product is not up to our usual standard. Just let us know, we will happily replace the product or do whatever we can to rectify any mistake made
Is there an in-store click & collect option?
Absolutely. If you are coming by the store, you can login in change your delivery to the in store pick up option or you can choose to pick up your order from one of the designated Sunshine Coast pick up locations.
I'm a regular in-store customer, can I access these benefits?
Of course! While we had this in mind to help customers who can’t always get to the shop, we don't want our regulars missing out on the benefits. However, you will still have to order online and pick up on one of the delivery days so that we can manage the ordering and packing system efficiently.
I have a friend...
Friends are great! We love them too, so if you refer a friend, not only will we give them a $15 cash discount on their first order (plus all the other benefits) we will also give you $15 off your next order! As a meat club member, you are automatically signed up for our rewards program. Use this to refer friends.
What if I am going on holidays or need to take a break?
Of course there will be times of the year when you are away or just don’t need your delivery. Don’t worry, we understand and don’t want you to miss out on your Exclusive Membership Benefits. You can pause or skip individual weeks.